Access to Services, Limitations to Provision, and Service Quality

04/03/21

Do you do the Voucher Scheme?

04/03/21

Can equipment be issued while I am waiting for an assessment?

04/03/21

How long will the assessment take?

04/03/21

Once I have been assessed, how long will I have to wait for equipment?

04/03/21

Can ALAC provide straps or a harness for a wheelchair?

04/03/21

I am not happy with the service I am receiving. Who should I speak to?

04/03/21

I have equipment on issue from ALAS and my needs have changed. Do I need to get someone to put in a new referral for me?

04/03/21

Can I pay for additional parts, lights or colours that I want added as options to my equipment?

04/03/21

I need mobile arm supports on my wheelchair. Who puts these on?