This accessibility statement applies to the Cardiff and Vale University Health Board’s website: https://cauhb.nhs.wales.
This website is run by Cardiff and Vale University Health Board. We want as many people as possible to be able to use this website. For example, that means you should be able to:
We have also made the website text as simple as possible to understand.
has advice on making your device easier to use if you have a disability.
We know some parts of this website are not fully accessible:
If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille, please contact the communications team in the first instance and we will pass your request onto the relevant team.
We will consider your request and get back to you in the shortest possible time frame.
We are always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we are not meeting accessibility requirements, please contact the communications team.
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you are not happy with how we respond to your complaint, .
If you require further support, please contact the Equality team on and 029 2183 6434, email Keithley Wilkinson, Equality Manager, or get in touch via post, to:
Maes y Coed Road
Cardiff and Vale University Health Board is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard due to the non-compliances and exemptions listed below.
The content listed below is non-accessible for the following reasons.
Whilst we endeavour to meet ‘WCAG 2.1 AA’ we currently have the following Non-compliance issues:
Some menus and parts of some pages are marked up in a way that may make them confusing when accessed using Assistive Technologies. This fails WCAG 2.1 success criterion 4.1.2 Name, Role, Value Level A
An empty menu is present on some pages. This fails WCAG 2.1 success criterion 4.1.1 Parsing Level A, and WCAG 2.1 success criterion 4.1.2 Name, Role, Value Level A
The button used to clear any text entered in the search box does not have an accessible label. This fails WCAG 2.1 success criterion 4.1.2 Name, Role, Value Level A
The button/link used to switch language presents a different, less specific, label to Assistive Technologies than to visual users. This fails WCAG 2.1 success criterion 3.3.2 Labels or Instructions Level A
Some text does not have enough contrast with its background. This fails WCAG 2.1 success criterion 1.4.3 Contrast (Minimum) Level AA.
Headings on some pages are not in a logical nested order. This fails WCAG 2.1 success criterion 1.3.1 Info and Relationships Level A
Some parts of some pages are not fully usable with the keyboard. This fails WCAG 2.1 success criterion 2.1.1 Keyboard Level A
Some elements have an illogical focus order. This fails WCAG 2.1 success criterion 2.4.3 Focus Order Level A
Secondary menu items change order when an item is selected. This fails WCAG 2.1 success criterion 3.2.3 Consistent Navigation Level AA
Some forms have error messages or labels that are not clear. This fails WCAG 2.1 success criterion 3.3.2 Labels or Instructions Level A
Some carousels (displayed only on small screens or at high zoom levels) do not have a method to pause or stop their movement. This fails WCAG 2.1 success criterion 2.2.2 Pause, Stop, Hide Level A
Whilst we will prioritise patient information to ensure it is digitally accessible wherever possible, we know there are some sections of our website of a corporate nature, which are not currently accessible and have been produced since September 2018.
For these sections, we will identify where we know documents are non-compliant and provide contact details wherever possible. As documentation is renewed in the future, we will ensure digital accessibility is considered. Currently, these sections are listed as below: (and subject to change).
Some of our PDFs and Word documents are essential to providing our services. For example, we occasionally have PDFs with information on how users can access our services, patient information leaflets and forms published as Word documents. By January 2021, we plan to either fix these or replace them with accessible HTML pages or online forms.
The if they are not essential to providing our services. We do not plan to fix any PDFs or other documents published before 23 September 2018, for example Board and Committee Papers, Health Board policies and procedure documentation or statutory documentation such as Annual Reports. However, we will endeavour to make any new PDFs or Word documents accessible wherever possible.
We occassionally publish PDFs which contain ‘transcripts, scanned manuscripts or handwritten notes’ for example in FOI requests - these are outside of scope and will not be fixed.
We do not plan to add captions to live audio or video streams because live video is . However, we will always aim to provide subtitled versions of pre-recorded videos produced.
This statement was prepared in September 2020. It will be reviewed in January 2021.
This website was last tested in December 2019. The test was carried out by the Digital Accessibility Centre in Bridgend.