FAQ

Ownership and Maintenance

Changes to your condition and personal information

Transport and Holidays

Moving in and out of area permanently

ALAC Centre Activities

Record Management and Sharing of Information

Access to Services, Limitations to Provision and Service quality

Do you do the Voucher Scheme?

Can equipment be issued while I am waiting for an assessment?

How long will the assessment take?

Once I have been assessed, how long will I have to wait for equipment?

Can ALAC provide straps or a harness for a wheelchair?

I am not happy with the service I am receiving. Who should I speak to?

I have equipment on issue from ALAS and my needs have changed. Do I need to get someone to put in a new referral for me?

Can I pay for additional parts, lights or colours that I want added as options to my equipment?

I need mobile arm supports on my wheelchair. Who puts these on?

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